POSTAGE WITHIN AUSTRALIA up dated 12 March 2024

Free Standard Shipping Australia wide on all orders above $97.00 except N.T. 

All orders under $97 have a Flat Shipping Rate is $8.00

After Despatch of goods 10 – 12 working days delivery is normal

Express Shipping Flat Rate is $12.00

via Australia Post

After Despatch of goods 5 – 8 working days

Express Shipping is tracked.

Express Shipping needs to be signed for on arrival.

Must be to a physical address no PO boxes accepted.

All orders below
(Signature required, card will be left if not home)

To collect the parcel the delivery card must be presented with a form of photo identification. Parcels must be collected within 10 working days from the date it is received by the local Post Office. If the parcel is not collected within this timeframe, it will be returned to sender.

Please send your order to a business / residential address where someone will be able to receive your products.




Minimum order on all international orders $350.00AUD  

Flat Rate shipping costs on all International Orders

New Zealand America & Canada shipping is a Flat rate at of $28.00aud

12 – 28 working days delivery after despatch of goods.

All country area outside of main cities will incur additional freight charges.


The rest of the world’s main cities and immediate areas shipping is a Flat Rate $38aud 12-30 working days delivery after despatch of goods.

These shipping rates are for:

Delivery charges will be displayed in cart once delivery country has been chosen.

Orders may incur additional fees and duties levied by customs payable by the order recipient.

Free shipping excludes international orders.



Western Australia excluding N.T. information above.


International orders please allow up to 30 working days

Orders are processed and despatched within 3 working days.

Please note the delivery times listed should be treated as estimates only.

Expected delivery time frames commence from your parcel being despatched.

Whilst we make every effort to ship your order within the time frames supplied, unforeseen delays in shipping during peak trade times may occur.


Please be polite to our staff if shipping takes longer than expected. Unfortunately once an order has been despatched, we do not have control on shipping delays.  We want you to receive your goods within the guide lines that the shipping and postal company gives us so you can enjoy your products, ASAP. So please be kind.


We will advise if we are informed your order will be delayed.

Please contact if your parcel is lost or damaged.

An investigation will need to be logged with Australia Post

If investigation shows Australia Post has lost your parcel, then a replacement or refund will be supplied by them at their cost.

If your parcel has been lost due to an incorrect address submitted online or via email then

SKIN SOLUTIONS BY JANE is not liable and will not refund or supply a replacement.